Salesforce, Freshchat Integrations

Freshchat
Salesforce
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Triggers

Salesforce

Watch Jobs

Triggers when a bulk data job is created.

Salesforce

Watch Records

Triggers when a record is created or updated in an object.

Freshchat

Watch Events INSTANT

Triggers when a following event has occured (message creation & conversation reopen, assignment and resolution).

Actions

Salesforce

Complete/Abort a Job

Completes or aborts a job.

Salesforce

Create a Job

Creates a new bulk data job.

Salesforce

Create a Record

Creates a new record in an object.

Salesforce

Delete a Record

Deletes a record.

Salesforce

Download an Attachment/Document

Downloads an attachment or a document.

Salesforce

Get a Record

Gets a specified record in an object.

Salesforce

Make an API Call

Performs an arbitrary authorized API call.

Salesforce

Post a Message to a Chatter Feed

Posts a message to a chatter feed.

Salesforce

Update a Record

Updates an existing record in an object.

Salesforce

Upsert a Record

Upserts a record.

Freshchat

Create a Conversation

Creates a conversation object with bulk messages based on the specified conversation information.

Freshchat

Create a User

Creates a new user.

Freshchat

Get a Conversation

Gets the metadata of a specified conversation.

Freshchat

Get an Agent

Gets the metadata of a specified agent.

Freshchat

Get a Report

Gets a report of csv file by links.

Freshchat

Make an API Call

Performs an arbitrary authorized API call.

Freshchat

Send a Message to a Conversation

Sends a reply message to a conversation.

Freshchat

Update a Conversation Status

Updates an existing conversation status.

Freshchat

Update an Agent

Updates an existing agent.

Searches

Salesforce

List Jobs

Retrieves all bulk data jobs in the organization.

Salesforce

List/Search Records

Lists or searches for records in an object using filter or SOQL query.

Salesforce

Search Records

Searches for records in an object using SOSL query.

Freshchat

List Agents

Retrieves a list of all agents configured by the business that uses Freshchat.

Freshchat

List Groups

Retrieves a list of all groups configured by the business that uses Freshchat.

Freshchat

List Channels

Retrieves a list of all channels configured by the business that uses Freshchat.

Integrate Salesforce, Freshchat with these services