Text parser, MongoDB, Freshchat Integrations

Freshchat
MongoDB
Text parser
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Triggers

Freshchat

Watch Events INSTANT

Triggers when a following event has occured (message creation & conversation reopen, assignment and resolution).

Transformers

Text parser

Get elements from HTML

Searches HTML and returns specified elements, e.g. images.

Text parser

HTML to text

Converts HTML to formatted text.

Text parser

Match pattern

Finds string elements matching a pattern (regular expression).

Text parser

Replace

Searches a string for a specified value, or a regular expression, and returns a new string where the specified values are replaced.

Actions

MongoDB

Delete a document

Delete a single document by ID.

MongoDB

Insert a document

Insert a new document into the database.

MongoDB

Retrieve a document

Retrieves a single document by ID.

MongoDB

Update document

Updates a single document by ID.

Freshchat

Create a Conversation

Creates a conversation object with bulk messages based on the specified conversation information.

Freshchat

Create a User

Creates a new user.

Freshchat

Get a Conversation

Gets the metadata of a specified conversation.

Freshchat

Get an Agent

Gets the metadata of a specified agent.

Freshchat

Get a Report

Gets a report of csv file by links.

Freshchat

Make an API Call

Performs an arbitrary authorized API call.

Freshchat

Send a Message to a Conversation

Sends a reply message to a conversation.

Freshchat

Update a Conversation Status

Updates an existing conversation status.

Freshchat

Update an Agent

Updates an existing agent.

Searches

MongoDB

Search documents

Search for specific documents or return all documents.

Freshchat

List Agents

Retrieves a list of all agents configured by the business that uses Freshchat.

Freshchat

List Groups

Retrieves a list of all groups configured by the business that uses Freshchat.

Freshchat

List Channels

Retrieves a list of all channels configured by the business that uses Freshchat.