Zendesk, Finolog Integrations

Finolog
Zendesk
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Triggers

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events INSTANT

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

Zendesk

Watch Groups

Checks whether new groups were created.

Zendesk

Watch Organizations

Checks whether new organizations were created.

Zendesk

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Finolog

Watch Accounts

Triggers when a new account is created.

Finolog

Watch Categories

Triggers when a new category is created.

Finolog

Watch Companies

Triggers when a new company is created.

Finolog

Watch Contractors

Triggers when a new contractor is created.

Finolog

Watch Projects

Triggers when a new project is created.

Finolog

Watch Requisites

Triggers when a new requisite is created.

Finolog

Watch Transactions

Triggers when a new transaction is created.

Actions

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

Zendesk

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Create a Ticket

Creates a ticket.

Zendesk

Create a Ticket Comment

Creates a ticket comment.

Zendesk

Create or Update an Organization

Creates or updates an organization.

Zendesk

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Zendesk

Create or Update a User

Creates a user.

Zendesk

Delete a Group

Deletes a group.

Zendesk

Delete an Organization

Deletes an organization.

Zendesk

Delete a User

Deletes a user.

Zendesk

Get a Group

Retrieves a group.

Zendesk

Get an Organization

Retrieves an organization.

Zendesk

Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Get a Ticket

Retrieves a ticket.

Zendesk

Get a User

Retrieves a user.

Zendesk

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Make an API Call

Performs an arbitrary authorized API call.

Zendesk

Merge Tickets

Merges tickets into a single ticket.

Zendesk

Permanently Delete a Ticket

Deletes a ticket permanently.

Zendesk

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Zendesk

Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft Delete a Ticket

Soft deletes a ticket.

Zendesk

Update a Group

Updates a group.

Zendesk

Update an Organization

Updates an organization.

Zendesk

Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Update a User

Updates a user.

Zendesk

Upload Attachments

Uploads attachments for future use in a ticket.

Finolog

Create a Category

Creates a new category.

Finolog

Create a Company

Creates a new company.

Finolog

Create a Contractor

Creates a new contractor.

Finolog

Create an Account

Creates a new account.

Finolog

Create a Transaction

Creates a new transaction.

Finolog

Delete a Category

Deletes the selected category.

Finolog

Delete a Company

Deletes the selected company.

Finolog

Delete a Contractor

Deletes the selected contractor.

Finolog

Delete an Account

Deletes the selected account.

Finolog

Delete a Transaction

Deletes the selected transaction.

Finolog

Get a Category

Returns information about the selected category.

Finolog

Get a Company

Returns information about the selected company.

Finolog

Get a Contractor

Returns information about the selected contractor.

Finolog

Get an Account

Returns information about the selected account.

Finolog

Get a Transaction

Returns information about the selected transaction.

Finolog

Make an API Call

Performs an arbitrary authorized API call.

Finolog

Update a Category

Updates the selected category.

Finolog

Update a Company

Updates the selected company.

Finolog

Update a Contractor

Updates the selected contractor.

Finolog

Update an Account

Updates the selected account.

Finolog

Update a Transaction

Updates the selected transaction.

Searches

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

Zendesk

List Groups

Retrieves all groups.

Zendesk

List Organizations

Retrieves all organizations.

Zendesk

List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

Zendesk

List Ticket Custom Field Options

Lists the options of a ticket custom field.

Zendesk

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

List Users

Retrieves all users or a group's users or an organization's users.

Zendesk

Search Anything

Retrieves any kind of object matching your query.

Zendesk

Search Organizations

Searches for an organization that matches the specified criteria.

Zendesk

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Search Users

Searches for a user that matches the specified criteria.

Finolog

List Accounts

Lists all accounts.

Finolog

List Categories

Lists all categories.

Finolog

List Companies

Lists all companies.

Finolog

List Contractor Requisites

Lists contractor requisites.

Finolog

List Contractors

Lists all contractors.

Finolog

List Transactions

Lists all transactions.

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