FastField, GatewayAPI SMS, Zendesk Integrations
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Triggers when a new Form is submitted to FastField.
Checks whether new comments were added to an article.
Checks whether new articles were created.
Checks whether new comments were made on a specified ticket.
Watches specific events configured by the user through Zendesk triggers or automations.
Checks whether new comments were added to a forum post.
Checks whether new forum posts were created.
Checks whether new groups were created.
Checks whether new organizations were created.
Checks whether there are new audits (activity) on a ticket.
Checks whether new tickets were created.
Checks whether new tickets were created in a view.
Checks whether new users were created.
Checks whether new views were created.
Dispatches a form to one or more users.
Creates a Global List in calling user's account.
Creates a Lookup List in calling user's account.
Performs an arbitrary authorized API call.
Updates a Global List in calling user's account.
Updates a Lookup List in calling user's account.
Retrieves details of an SMS message. e.g. delivery status
Retrieves GatewayAPI account balance. Running low? Top-up in your gatewayapi.com account - automated top-up options available.
Retrieves the SMS prices for over 200 countries available with GatewayAPI. Send your messages all over the world!
Performs an arbitary authorized API call
Bill the SMS recipient a selected amount, withdrawn directly from their mobile account. Contact us for full set up.
Sends an SMS message to a specified group of recipients
Using USC2 encoding, send a text message using any character, symbol, or emoji. All languages available. NOTE: 70 Characters per message
Hides the message content from everyone but the recipient. Useful when sending sensitive data.
Pre-scheduled outgoing SMS messages. Useful for recipients in varying time zones.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
Creates or updates an organization.
Creates or updates a drop-down ticket field option.
Creates a user.
Deletes a group.
Deletes an organization.
Deletes a user.
Retrieves a group.
Retrieves an organization.
Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a ticket.
Retrieves a user.
Retrieves information related to a user's ticket, topics, subscriptions, etc.
Performs an arbitrary authorized API call.
Merges tickets into a single ticket.
Deletes a ticket permanently.
Removes a dropdown ticket field option.
Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Soft deletes a ticket.
Updates a group.
Updates an organization.
Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Updates a ticket. The update allows for adding a new comment too.
Updates a user.
Uploads attachments for future use in a ticket.
Returns all uncompleted dispatched Forms for a given User.
Returns the list of Global Lists associated with the account of the authenticated user.
Returns the list of Lookup Lists associated with the account of the authenticated user.
View all SMS messages received within a chosen timeframe. To learn more about receiving messages on GatewayAPI, speak with our customer support team
Lists usage data about sent SMS messages within a chosen timeframe - e.g. amount sent, which country, & total cost.
Retrieves the comments on a ticket.
Retrieves all groups.
Retrieves all organizations.
Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.
Retrieves tickets that were soft deleted.
Lists the options of a ticket custom field.
Retrieves all tickets (except for archived or soft deleted tickets).
Retrieves all users or a group's users or an organization's users.
Retrieves any kind of object matching your query.
Searches for an organization that matches the specified criteria.
Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.
Searches for a user that matches the specified criteria.