Freshdesk, Emma Integrations

Emma
Freshdesk
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Integromat will automate processes that you currently handle manually. It is not only capable of connecting apps but can also transfer and transform data. It works 24 hours a day, seven days a week and does not require your intervention. Simply set Integromat to do what you want and let it work for you. Save your time!

Triggers

Freshdesk

Watch Contacts

Triggers when a new contact is created or updated.

Freshdesk

Watch Events INSTANT

Triggers when a new event is occured to a ticket.

Freshdesk

Watch Tickets

Triggers when a new ticket is created or updated.

Emma

Watch Field Deleted INSTANT

Triggers when a field has been deleted.

Emma

Watch Field Updated INSTANT

Triggers when a field has been updated.

Emma

Watch Group Deleted INSTANT

Triggers when a group has been deleted.

Emma

Watch Group Updated INSTANT

Triggers when a group has been updated.

Emma

Watch Import Contacts Finished INSTANT

Triggers when contacts have been imported.

Emma

Watch Member Added to Group INSTANT

Triggers when a member has been added to a group.

Emma

Watch Member Deleted INSTANT

Triggers when a member has been deleted.

Emma

Watch Member Opted Out INSTANT

Triggers when a member has opted out.

Emma

Watch Member Removed from Group INSTANT

Triggers when a member has been removed from a group.

Emma

Watch Member Signed Up INSTANT

Triggers when a member has signed up.

Emma

Watch Member Status Updated INSTANT

Triggers when a member status has been updated.

Emma

Watch Member Updated INSTANT

Triggers when a member has been updated.

Emma

Watch Message Clicked INSTANT

Triggers when a message has been clicked.

Emma

Watch Message Forwarded INSTANT

Triggers when a message has been forwarded.

Emma

Watch Message Opened INSTANT

Triggers when a message has been opened.

Emma

Watch Message Share Clicked INSTANT

Triggers when a message share button has been clicked.

Emma

Watch Message Shared INSTANT

Triggers when a message has been shared.

Emma

Watch New Field INSTANT

Triggers when a new field is created.

Emma

Watch New Group INSTANT

Triggers when a new group is created.

Emma

Watch New Member INSTANT

Triggers when a new member is created.

Actions

Freshdesk

Create a Company

Creates a new company.

Freshdesk

Create a Contact

Creates a new contact.

Freshdesk

Create a Forum

Creates a new forum.

Freshdesk

Create a Forum Category

Creates a forum category.

Freshdesk

Create a Forum Topic

Creates a new forum topic.

Freshdesk

Create a Note

Creates a new note.

Freshdesk

Create an Outbound Email

Creates a new outbound email.

Freshdesk

Create a Reply

Creates a new reply to a specific ticket.

Freshdesk

Create a Ticket

Creates a new ticket.

Freshdesk

Delete a Contact

Deletes a contact.

Freshdesk

Delete a Ticket

Deletes a ticket.

Freshdesk

Get a Company

Gets the details of a company.

Freshdesk

Get a Contact

Gets the details of a contact.

Freshdesk

Get an Agent

Gets the details of an agent.

Freshdesk

Get a Ticket

Gets the details of a ticket.

Freshdesk

Make an API Call

Performs an arbitrary authorized API call.

Freshdesk

Update a Company

Updates an existing company.

Freshdesk

Update a Contact

Updates an existing contact.

Freshdesk

Update a Ticket

Updates an existing ticket with entered information.

Emma

Create an Audience Member

Creates a new audience member.

Emma

Create Member Groups

Creates new member groups.

Emma

Delete a Member Group

Deletes a member group specified by ID.

Emma

Delete an Audience Member

Deletes an audience member specified by ID. The member will be archived and will appear in the account's Archived Items section.

Emma

Get a Member Group

Retrieves details of a member group specified by ID.

Emma

Get an Audience Member

Retrieves details of an audience member specified by ID.

Emma

Make an API Call

Performs an arbitrary API call.

Emma

Trigger a Custom Event

Sends payload to the Emma's Event API that triggers an automated workflow.

Emma

Update a Member Group

Updates a member group specified by ID.

Emma

Update an Audience Member

Updates an audience member specified by ID.

Searches

Freshdesk

Find Companies (Beta)

Gets a list of companies matching the specified company fields.

Freshdesk

Find Contacts (Beta)

Gets a list of contacts matching the specified contact fields.

Freshdesk

Find Tickets

Gets a list of tickets matching the specified ticket fields.

Freshdesk

List Contacts

Retrieves a list of all contacts.

Freshdesk

List Conversations

Retrieves a list of all conversations of a ticket.

Freshdesk

List Satisfaction Ratings

Retrieves a list of all satisfaction ratings of a ticket.

Freshdesk

List Tickets

Retrieves a list of all tickets.

Freshdesk

List Time Entries

Retrieves a list of all time entries of a ticket.

Emma

List Groups

Retrieves a list of all groups.

Emma

Search Audience Members

Searches audience members.

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