Email, Textline Integrations

Email
Textline
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Triggers

Email

Watch Emails

Triggers when a new email is received for processing according to specified criteria.

Textline

Watch Agent Status INSTANT

Triggers when an agent status has been changed.

Textline

Watch Conversation Status INSTANT

Triggers when a conversation status has been changed.

Textline

Watch Customer Posts INSTANT

Triggers when a message from a customer has been received.

Textline

Watch Customers INSTANT

Triggers when a customer has been created or updated.

Textline

Watch Outbound Messages INSTANT

Triggers when an outbound message has been sent.

Textline

Watch Whisper INSTANT

Triggers when a whisper from an agent has been received.

Actions

Email

Copy an Email

Copies an email or a draft into a selected folder.

Email

Create a Draft

Creates and adds a new draft to a selected folder.

Email

Delete an Email

Removes an email or a draft from a selected folder.

Email

Get Emails

Returns emails that match the specified criteria.

Email

Mark an Email as Read

Marks an email or a draft in a selected folder as read by setting the "Read" flag.

Email

Mark an Email as Unread

Marks an email or a draft in a selected folder as unread by setting the "Unread" flag.

Email

Move an Email

Moves a chosen email or a draft to a selected folder.

Email

Send an Email

Sends a new email.

Email

Send me an Email

Sends a new email to your email address.

Textline

Create a Customer

Creates a new customer.

Textline

Get a Customer

Retrieves a customer.

Textline

Import a Message as a Customer

Imports a post into account as if the customer sent an SMS to your account.

Textline

Make an API call

Performs an arbitrary authorized API call.

Textline

Message a Conversation

Sends an outbound message to a conversation.

Textline

Message a Phone Number

Sends an outbound message to a phone number.

Textline

Send an Announcement

Sends an announcement to a group of contacts.

Textline

Send a Survey

Sends a new survey.

Textline

Update a Customer

Updates a customer.

Textline

Update Agent Status

Updates an agent status.

Iterators

Email

Iterate Attachments

Iterates received attachments one by one.

Searches

Textline

Search Agents

Searches for agents or lists them all.

Textline

Search Customers

Searches for customers or lists them all.

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