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This template regularly checks for new emails and uses the retrieved information to create new problems in SolarWinds Service Desk. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
This template regularly checks for new emails and uses the retrieved information to create new incidents in SolarWinds Service Desk. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
This template regularly checks for new problems in SolarWinds Service Desk and sends the retrieved information via email. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
Triggers when a new email is received for processing according to specified criteria.
Triggers when a new contract is created.
Triggers when a new hardware is created.
Triggers when a new change is created.
Triggers when a new incident is created.
Triggers when a new other asset is created.
Triggers when a new problem is created.
Triggers when a new release is created.
Triggers when a new solution is created.
Triggers when a new user is created.
Copies an email or a draft into a selected folder.
Creates and adds a new draft to a selected folder.
Removes an email or a draft from a selected folder.
Returns emails that match the specified criteria.
Marks an email or a draft in a selected folder as read by setting the "Read" flag.
Marks an email or a draft in a selected folder as unread by setting the "Unread" flag.
Moves a chosen email or a draft to a selected folder.
Sends a new email.
Sends a new email to your email address.
Creates a new contract.
Creates a new hardware.
Creates a new change.
Creates a new incident.
Creates a new other asset.
Creates a new problem.
Creates a new release.
Creates a new solution.
Creates a new user.
Deletes a contract.
Deletes a hardware.
Deletes a change.
Deletes an incident.
Deletes an other asset.
Deletes a problem.
Deletes a release.
Deletes a solution.
Deletes a user.
Gets the details of the contract.
Gets the details of the hardware.
Gets the datails of the change.
Gets the datails of the incident.
Gets the details of the other asset.
Gets the details of the problem.
Gets the details of the release.
Gets the details of the solution.
Gets the details of the user.
Performs an arbitrary authorized API call.
Updates an existing contract.
Updates an existing hardware.
Updates an existing change.
Updates an existing incident.
Updates an existing other asset.
Updates an existing problem.
Updates an existing release.
Updates an existing solution.
Updates an existing user.
Iterates received attachments one by one.
Lists all contracts.
Lists all hardwares.
Lists all changes.
Lists all incidents.
Lists all other assets.
Lists all problems.
Lists all releases.
Lists all solutions.
Lists all users.