Triggers with the new form submission.
Triggers when a new email is received for processing according to specified criteria.
Triggers when an agent clicks 'Reply'.
Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.
Triggers when a chat is closed in the agent application.
Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.
Triggers when operators get a new call or an existing call change status.
Triggers when a visitor sends an offline message through the chat offline form.
Submit a form
Copies an email or a draft into a selected folder.
Creates and adds a new draft to a selected folder.
Removes an email or a draft from a selected folder.
Returns emails that match the specified criteria.
Marks an email or a draft in a selected folder as read by setting the "Read" flag.
Marks an email or a draft in a selected folder as unread by setting the "Unread" flag.
Moves a chosen email or a draft to a selected folder.
Sends a new email.
Sends a new email to your email address.
Iterates received attachments one by one.