Intercom, Emma, Email Integrations

Email
Emma
Intercom
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Triggers

Intercom

Watch Company INSTANT

Receives notification if company was created.

Intercom

Watch Conversations INSTANT

Receives notifications from conversation object.

Intercom

Watch Leads INSTANT

Receives notification from lead object.

Intercom

Watch Users INSTANT

Receives notifications from user object.

Intercom

Watch User Tags INSTANT

Receives notification from user tag object.

Emma

Watch Field Deleted INSTANT

Triggers when a field has been deleted.

Emma

Watch Field Updated INSTANT

Triggers when a field has been updated.

Emma

Watch Group Deleted INSTANT

Triggers when a group has been deleted.

Emma

Watch Group Updated INSTANT

Triggers when a group has been updated.

Emma

Watch Import Contacts Finished INSTANT

Triggers when contacts have been imported.

Emma

Watch Member Added to Group INSTANT

Triggers when a member has been added to a group.

Emma

Watch Member Deleted INSTANT

Triggers when a member has been deleted.

Emma

Watch Member Opted Out INSTANT

Triggers when a member has opted out.

Emma

Watch Member Removed from Group INSTANT

Triggers when a member has been removed from a group.

Emma

Watch Member Signed Up INSTANT

Triggers when a member has signed up.

Emma

Watch Member Status Updated INSTANT

Triggers when a member status has been updated.

Emma

Watch Member Updated INSTANT

Triggers when a member has been updated.

Emma

Watch Message Clicked INSTANT

Triggers when a message has been clicked.

Emma

Watch Message Forwarded INSTANT

Triggers when a message has been forwarded.

Emma

Watch Message Opened INSTANT

Triggers when a message has been opened.

Emma

Watch Message Share Clicked INSTANT

Triggers when a message share button has been clicked.

Emma

Watch Message Shared INSTANT

Triggers when a message has been shared.

Emma

Watch New Field INSTANT

Triggers when a new field is created.

Emma

Watch New Group INSTANT

Triggers when a new group is created.

Emma

Watch New Member INSTANT

Triggers when a new member is created.

Email

Watch Emails

Triggers when a new email is received for processing according to specified criteria.

Actions

Intercom

Add to Group Conversation as Admin

Adds a customer to group conversation.

Intercom

Add to Group Conversation as Customer

Adds a customer to group conversation.

Intercom

Admin Initiated Conversation

Sends message or email to admin.

Intercom

Close a Conversation

Closes a conversation with or without reply.

Intercom

Convert a Lead to User

Converts a lead to a user. If the user exists, then the lead will be merged into it, the lead deleted and the user returned. If the user does not exist, the lead will be converted to a user, with the user identifiers replacing it's lead identifiers.

Intercom

Create a Note

Creates a note for a specific user.

Intercom

Create or Update Company

Creates or updates a company using Intercom fields including your custom fields. NOTE: Companies will be only visible in Intercom when there is at least one associated user.

Intercom

Create or Update Tag

Creates or updates a tag. Tag names are case insensitive.

Intercom

Create User or Lead

Creates new user or lead using Intercom fields including your custom fields.

Intercom

Delete Customer from Group Conversation

Deletes a customer from specific conversation.

Intercom

Delete Tag

Deletes a specific tag.

Intercom

Delete User or Lead

Deletes either user or lead.

Intercom

Make an API Call

Performs an arbitrary authorized API call.

Intercom

Mark a Conversation as Read

Marks conversation within Intercom as read.

Intercom

Reply to Conversation

Replies to a specific conversation.

Intercom

Reply to Users Last Conversation

Replies to last conversation you had with specific user.

Intercom

Snooze a Conversation

Snoozes a conversation until selected time.

Intercom

Tag or Untag Contacts

Tags or untags users, leads or companies.

Intercom

Unassign Conversation

Assigns a conversation to be unassigned when admin replies to a conversation.

Intercom

Unsnooze a Conversation

Sets conversation back to open.

Intercom

Update User or Lead

Updates an existing user or lead.

Intercom

User or Lead Initiated Conversation

Creates a new user or lead initiated message.

Intercom

View Admin

Views a specific admin.

Intercom

View a Single Conversation

Shows information about a single message from conversation.

Intercom

View Company

Views specific company.

Intercom

View Note

Views specific note for specific user.

Intercom

View Segment

Views specific segment for user or company.

Intercom

View User or Lead

Views either user or lead.

Emma

Create an Audience Member

Creates a new audience member.

Emma

Create Member Groups

Creates new member groups.

Emma

Delete a Member Group

Deletes a member group specified by ID.

Emma

Delete an Audience Member

Deletes an audience member specified by ID. The member will be archived and will appear in the account's Archived Items section.

Emma

Get a Member Group

Retrieves details of a member group specified by ID.

Emma

Get an Audience Member

Retrieves details of an audience member specified by ID.

Emma

Make an API Call

Performs an arbitrary API call.

Emma

Trigger a Custom Event

Sends payload to the Emma's Event API that triggers an automated workflow.

Emma

Update a Member Group

Updates a member group specified by ID.

Emma

Update an Audience Member

Updates an audience member specified by ID.

Email

Copy an Email

Copies an email or a draft into a selected folder.

Email

Create a Draft

Creates and adds a new draft to a selected folder.

Email

Delete an Email

Removes an email or a draft from a selected folder.

Email

Get Emails

Returns emails that match the specified criteria.

Email

Mark an Email as Read

Marks an email or a draft in a selected folder as read by setting the "Read" flag.

Email

Mark an Email as Unread

Marks an email or a draft in a selected folder as unread by setting the "Unread" flag.

Email

Move an Email

Moves a chosen email or a draft to a selected folder.

Email

Send an Email

Sends a new email.

Email

Send me an Email

Sends a new email to your email address.

Iterators

Email

Iterate Attachments

Iterates received attachments one by one.

Searches

Intercom

List Admins

Lists all admins on your Intercom.

Intercom

List Companies

Lists all companies. NOTE: Companies will be only visible in Intercom when there is at least one associated user.

Intercom

List Company Users

Lists users belonging to the company.

Intercom

List Conversations

Lists all conversations on your Intercom.

Intercom

List Notes

Lists notes for users.

Intercom

List Segments

Lists all segments on your Intercom.

Intercom

List Tags

Lists all tags on your Intercom.

Intercom

List Users or Leads

Lists either users or leads.

Emma

List Groups

Retrieves a list of all groups.

Emma

Search Audience Members

Searches audience members.