Egnyte, Zendesk Integrations

Egnyte
Zendesk
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Triggers

Egnyte

Watch Bookmarks

Triggers when a new bookmark is created.

Egnyte

Watch Events

Triggers when a new event happen.

Egnyte

Watch Events (webhook) INSTANT

Triggers when a new event is created.

Egnyte

Watch Files

Triggers when a new file is added or existing modified in a specific folder.

Egnyte

Watch Groups

Triggers when a new group was added.

Egnyte

Watch Tasks

Triggers when a new task is created.

Egnyte

Watch Users

Triggers when a new user is added.

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events INSTANT

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

Zendesk

Watch Groups

Checks whether new groups were created.

Zendesk

Watch Organizations

Checks whether new organizations were created.

Zendesk

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Actions

Egnyte

Add a User to a Group

Adds a user to a group.

Egnyte

Copy File

Copies file to new folder.

Egnyte

Copy Folder

Copies folder.

Egnyte

Create a Bookmark

Creates a new bookmark on a folder.

Egnyte

Create a Comment

Creates a new comment on a file.

Egnyte

Create a File Audit Report

Creates a file audit report.

Egnyte

Create a File Link

Creates a public file link.

Egnyte

Create a Folder

Creates a new folder.

Egnyte

Create a Folder Link

Creates a public folder link.

Egnyte

Create a Group

Creates a group.

Egnyte

Create a Group Provisioning Audit Report

Creates a group provisioning audit report.

Egnyte

Create a Metadata Key

Adds a metadata key to an existing namespace.

Egnyte

Create a Namespace

Creates a namespace of custom metadata fields for a domain.

Egnyte

Create a Permission Audit Report

Creates a permission audit report.

Egnyte

Create a Task

Creates a new file-related task for a user.

Egnyte

Create a User

Creates a new user.

Egnyte

Create a User Provisioning Audit Report

Creates a user provisioning audit report.

Egnyte

Delete a Bookmark

Deletes a specific bookmark.

Egnyte

Delete a Comment

Deletes a specific comment.

Egnyte

Delete a File

Deletes a file.

Egnyte

Delete a Folder

Deletes a folder.

Egnyte

Delete a Group

Removes a group.

Egnyte

Delete a Link

Deletes a link.

Egnyte

Delete a Metadata Key

Deletes a metadata key from an existing namespace.

Egnyte

Delete a Namespace

Deletes a specified namespace.

Egnyte

Delete an Audit Report

Deletes an existing audit report.

Egnyte

Delete a Task

Deletes a specific task.

Egnyte

Delete a User

Removes a user.

Egnyte

Delete Items from Trash

Permanently remove up to 10 specified files, folders, and versions from your account's trash.

Egnyte

Download File

Downloads a file.

Egnyte

Get a Bookmark

Gets the details for a specific bookmark.

Egnyte

Get a Comment

Gets details for a specific comment.

Egnyte

Get a Group

This endpoint is used to see which users are in the group and view group attributes.

Egnyte

Get a Link

Shows link details.

Egnyte

Get a Namespace

Lists all custom metadata keys that have been created in a given namespace.

Egnyte

Get a Task

Get the details for a specific task.

Egnyte

Get a User

Retrieves a single user.

Egnyte

Get File's Info

Retrieves details about specific file.

Egnyte

Get Folder Permissions

Retrieves permission of a specific folder.

Egnyte

Get Folder's Info

Retrieves details about specific folder.

Egnyte

Get Total Trash Count

This endpoint is used to list the total count of the trash in your domain.

Egnyte

Get Values for a Namespace

Returns the metadata values for a given namespace for a file or folder.

Egnyte

Change a Task Status

Changes status of a specific task.

Egnyte

Check Audit Report Generation Status

Checks status of a requested audit report generation.

Egnyte

Lock a File

Locks a file.

Egnyte

Make an API Call

Performs an arbitrary authorized API call.

Egnyte

Modify Folder Options

Modifies the options for folder.

Egnyte

Move File

Moves a file to new folder.

Egnyte

Move Folder

Moves folder.

Egnyte

Remove a User from a Group

Removes a user from a group.

Egnyte

Rename a Group

Renames a group.

Egnyte

Restore Items from Trash

Retrieves up 10 specified files, folders, and versions from the trash.

Egnyte

Set Folder Permissions

Sets new perimissions entries for users or groups on a given folder.

Egnyte

Set Values for a Namespace

Sets a metadata values for given namespace for a file or folder.

Egnyte

Unlock a File

Unlocks a file.

Egnyte

Update a Task

Edits a specific task.

Egnyte

Update a User

Updates a user.

Egnyte

Update Namespace Attributes

Updates the namespace scope or name of a custom metadata for a domain.

Egnyte

Update Namespace Keys

Updates the key definitions of a namespace of custom metadata fields for a domain.

Egnyte

Upload a File

Creates or updates a file.

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

Zendesk

Create a Ticket

Creates a ticket.

Zendesk

Create a Ticket Comment

Creates a ticket comment.

Zendesk

Create or Update an Organization

Creates or updates an organization.

Zendesk

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Zendesk

Create or Update a User

Creates a user.

Zendesk

Delete a Group

Deletes a group.

Zendesk

Delete an Organization

Deletes an organization.

Zendesk

Delete a User

Deletes a user.

Zendesk

Get a Group

Retrieves a group.

Zendesk

Get an Organization

Retrieves an organization.

Zendesk

Get a Ticket

Retrieves a ticket.

Zendesk

Get a User

Retrieves a user.

Zendesk

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Make an API Call

Performs an arbitrary authorized API call.

Zendesk

Merge Tickets

Merges tickets into a single ticket.

Zendesk

Permanently Delete a Ticket

Deletes a ticket permanently.

Zendesk

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Zendesk

Soft Delete a Ticket

Soft deletes a ticket.

Zendesk

Update a Group

Updates a group.

Zendesk

Update an Organization

Updates an organization.

Zendesk

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Update a User

Updates a user.

Zendesk

Upload Attachments

Uploads attachments for future use in a ticket.

Searches

Egnyte

Create a Login Audit Report

Creates a login audit report.

Egnyte

Get a File Audit Report

Returns file audit report data.

Egnyte

Get a Group Provisioning Audit

Returns group provisioning audit report data.

Egnyte

Get a Login Audit Report

Returns login audit report data.

Egnyte

Get a Permissions Audit Report

Returns permission audit report data.

Egnyte

Get a User Provisioning Audit

Returns user provisioning audit report data.

Egnyte

List Bookmarks

Lists all bookmarks for the authenticated user.

Egnyte

List Comments

Lists all comments for a given file. Administrators can also send a request with no parameters to list all of the comments for that domain.

Egnyte

List Files/Subfolders in a Folder

Lists all files/subfolders in a specific folder.

Egnyte

List Groups

Lists all the groups in your domain.

Egnyte

List Links

Retrieves your links.

Egnyte

List Namespaces

Lists all custom metadata namespaces in the domain.

Egnyte

List Recent Files

This endpoint is used to list all recent files for the authenticated user.

Egnyte

List Tasks

Lists all tasks for a given file, or all tasks created by (or assigned to) the user issuing the API request.

Egnyte

List Trash Files

Lists all of the contents of the trash in your domain.

Egnyte

List Users

Retrieves all, or a chosen subset, of users.

Egnyte

Search Files and Folders

Finds content stored in Egnyte based on filenames, metadata, and text content.

Egnyte

Search Metadata

Find items that have a specific metadata field or items that have a field that contains a specific value.

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

Zendesk

List Groups

Retrieves all groups.

Zendesk

List Organizations

Retrieves all organizations.

Zendesk

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

Zendesk

List Ticket Custom Field Options

Lists the options of a ticket custom field.

Zendesk

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

List Users

Retrieves all users or a group's users or an organization's users.

Zendesk

Search Anything

Retrieves any kind of object matching your query.

Zendesk

Search Organizations

Searches for an organization that matches the specified criteria.

Zendesk

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Search Users

Searches for a user that matches the specified criteria.

Integrate Egnyte, Zendesk with these services