Freshdesk, RSS, Discord Integrations

Discord
RSS
Freshdesk
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Triggers

Freshdesk

Watch tickets

Triggers when a new ticket is created.

RSS

Watch RSS feed items

Triggers when a new RSS feed item is posted.

Discord

Watch guild members

Triggers when a member has joined the bot's guild.

Discord

Watch channel invites

Triggers when a new channel invite is created.

Discord

Watch channel messages

Trigger when a new message is posted to the channel.

Actions

Freshdesk

Create a contact

Creates a contact.

Freshdesk

Create a note

Creates a note.

Freshdesk

Create an outbound email

Creates an outbound email.

Freshdesk

Create a reply

Creates a reply to a specific ticket.

Freshdesk

Create a ticket

Creates a new ticket.

Freshdesk

Delete a contact

Deletes a contact.

Freshdesk

Delete a ticket

Deletes a ticket.

Freshdesk

Update a contact

Updates a contact.

Freshdesk

Update a ticket

Updates a ticket with entered information.

Freshdesk

View a company

Retrieves a detail of a company.

Freshdesk

View an agent

Retrieves a detail of an agent.

RSS

Retrieve RSS feed items

Retrieves RSS feed items from a specified URL.

Discord

Create a channel invite

Creates a new invite for the channel. It works only with a connection with permissions to manage invites.

Discord

Get a message

Returns a specific message in the channel.

Discord

Post a message

Posts a message.

Discord

Post a message with a file

Posts a message with an attached file.

Discord

Post a message with embeded objects

Posts a message with embeded objects.

Discord

Post a reaction with an emoji

Posts a reaction for the message with an emoji.

Searches

Freshdesk

List all contacts

Lists all contacts.

Freshdesk

List all conversations of a ticket

Lists all conversations of a ticket.

Freshdesk

List all satisfaction ratings of a ticket

Lists all satisfaction ratings of a ticket.

Freshdesk

List all tickets

Lists all tickets.

Freshdesk

List all time entries of a ticket

Lists all time entries of a ticket.

Freshdesk

View a contact

Allows you to view a specific contact.

Freshdesk

View a ticket

Allows you to view a specific ticket

Discord

List guild members

Returns a list of members that are members of the bot's guild.

Discord

List channel invites

Returns a list of invites (with invite metadata) for the channel.

Discord

List channel messages

Returns the messages for the channel.

Discord

List channels

Returns a list of bot's channels.

Discord

List users that reacted with the emoji

Returns a list of users that reacted with the emoji.

Integrate Freshdesk, RSS, Discord with these services