Tookan, Google Sheets, Dialpad Integrations

Dialpad
Google Sheets
Tookan
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Triggers

Google Sheets

Perform a Function INSTANT

Receives data passed to the function INTEGROMAT used in a sheet. Sheets Add-On required.

Google Sheets

Watch Changes INSTANT

Triggers when a cell is updated. Watches only changes made in Google Sheet app. Sheets Add-On required.

Google Sheets

Watch Rows

Watches for new rows.

Dialpad

Watch Call State Changed INSTANT

Triggers when a call state changes.

Actions

Tookan

Assign an Agent to a Task

Used to assign an agent to your task.

Tookan

Assign a Task

Used to assign/reassign an unassigned/assigned task or an assigned task to the Agent.

Tookan

Auto Assign a Task

Used to auto-assign an unassigned/assigned task.

Tookan

Block/Unlock an Agent

Used to block/unblock the Agent in your account.

Tookan

Cancel a Task

Used to change the status of a task that has already been created to "canceled".

Tookan

Create a Customer

Creates a new customer in Tookan under the specified data source.

Tookan

Create a Delivery Task

Creates a new delivery task in Tookan.

Tookan

Create a Manager

Creates a new manager in Tookan under the specified data source.

Tookan

Create a Pickup Task

Creates a new pickup task in Tookan.

Tookan

Create a Team

Creates a new team in Tookan under the specified data source.

Tookan

Delete a Customer

Deletes the specified customer object and all its associated data.

Tookan

Delete a Manager

Deletes the specified manager object and all its associated data.

Tookan

Delete a Task

Deletes the specified task object and all its associated data.

Tookan

Delete a Team

Deletes the specified team object and all its associated data.

Tookan

Get an Agent's Profile

Returns the agent's profile.

Tookan

Get a Task

Returns agent's task details.

Tookan

Get a Team

Retrieves a team object from your Tookan account.

Tookan

Make an API Call

Performs an arbitrary authorized API call.

Tookan

Send Notification

Used to send push notifications to the logged-in agent(s).

Tookan

Start a Task

This module is used to change the status of a task that has already been created to "start".

Tookan

Update a Customer

Updates a customer object in your Tookan account.

Tookan

Update an Agent's Tags

Used to update the agent's tags.

Tookan

Update a Task

Used to force update the status of a task.

Tookan

Update a Team

Updates a team object in your Tookan account.

Google Sheets

Add a Row

Appends a new row to the bottom of the table.

Google Sheets

Add a Sheet

Adds a new sheet.

Google Sheets

Clear a Cell

Cleares a specific cell.

Google Sheets

Clear a Row

Clears values from a specific row.

Google Sheets

Create a Spreadsheet

Creates a new spreadsheet.

Google Sheets

Delete a Row

Deletes a specific row.

Google Sheets

Delete a Sheet

Deletes a specific sheet.

Google Sheets

Get a Cell

Gets a specific cell.

Google Sheets

Make an API Call

Performs an arbitrary authorized API call.

Google Sheets

Perform a Function - Responder

Returns processed data as a result of the INTEGROMAT function. Sheets Add-On required.

Google Sheets

Update a Cell

Updates a specific cell.

Google Sheets

Update a Row

Updates a row.

Dialpad

Add Blocked Numbers

Blocks the specified numbers company-wide.

Dialpad

Assign a Number to a User

Assigns a number to a user.

Dialpad

Create a Contact

Creates a new contact.

Dialpad

Create a Room

Creates a new room.

Dialpad

Create a User

Creates a new user.

Dialpad

Delete a Contact

Deletes a contact by ID.

Dialpad

Delete a Room

Deletes a room by ID.

Dialpad

Delete a User

Deletes a user by ID.

Dialpad

Get a Call Center

Gets a call center by ID.

Dialpad

Get a Company

Retrieves the company information.

Dialpad

Get a Contact

Gets a contact by ID.

Dialpad

Get a Department

Gets a department by ID.

Dialpad

Get a Device

Gets a device by ID.

Dialpad

Get an Office

Gets an office by ID.

Dialpad

Get a Number

Returns information about a specified number.

Dialpad

Get a Plan

Gets the plan for an office.

Dialpad

Get a Room

Gets a room by ID.

Dialpad

Get a User

Gets a user by ID.

Dialpad

Get Statistics Results

Retrieves the status and results of a specified statistics request.

Dialpad

Initiate an Outbound Call

Initiates an outbound call to ring all devices (or a single specified device).

Dialpad

Make an API Call

Performs an arbitrary authorized API call.

Dialpad

Process Statistics

Begins processing statistics asynchronously, returning a request ID to get the status and result of the result.

Dialpad

Remove Blocked Numbers

Unblocks the specified numbers company-wide.

Dialpad

Update a Contact

Updates the provided fields for an existing contact.

Dialpad

Update a Room

Updates room details by ID.

Dialpad

Update a User

Updates the provided fields for an existing user.

Searches

Tookan

Get an Agent's Location

Returns agent's location details.

Tookan

Get an Agent's Stripe Details

Returns agent's stripe account details.

Tookan

List Agents

Returns all the agent items.

Tookan

List Agents Near a Customer

Rerurns available agent's near customers.

Tookan

List an Agent's Activity

Returns agent's daily activity timeline.

Tookan

List an Agent's Logs

Returns Agent logs.

Tookan

List an Agent's Ratings

Returns the agent's overall rating and reviews are given by customers.

Tookan

List an Agent's Tags

Returns the list of agent tags.

Tookan

List Customers

Returns all the customer items.

Tookan

List Managers

Returns all the manager items.

Tookan

List Tasks

Returns all the order items.

Tookan

List Teams

Returns all team items.

Google Sheets

Get Range Values

Gets a range content.

Google Sheets

List Sheets

Gets a list of all sheets in a spreadsheet.

Google Sheets

Search Rows

Returns results matching the given criteria.

Google Sheets

Search Rows (Advanced)

Returns results matching the given criteria. This module doesn't return a row number.

Dialpad

List a Room's Desk Phones

Returns a list of desk phones for a specified room.

Dialpad

List a User's Desk Phones

Returns a list of desk phones for a specified user.

Dialpad

List a User's Devices

Returns a list of devices for a specific user.

Dialpad

List Blocked Numbers

Lists all numbers that have been blocked via the API.

Dialpad

List Contacts

Returns a list of contacts, or a user's local contacts if the owner ID is provided.

Dialpad

List Numbers

Returns a list of numbers in your company.

Dialpad

List Office Call Centers

Returns a list of call centers for a specified office.

Dialpad

List Office Departments

Returns a list of departments for a specified office.

Dialpad

List Offices

Returns a list of offices.

Dialpad

List Operators

Returns a list of operators for the selected place of registration.

Dialpad

List Rooms

Returns a list of rooms, optionally filtered by office.

Dialpad

List Users

Returns a list of users, optionally filtered by email.