Convercus Loyalty, Zendesk Integrations

Convercus Loyalty
Zendesk
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Triggers

Convercus Loyalty

Instant Webhook INSTANT

Creates a webhook for the given action and immediately listens to its triggers.

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events INSTANT

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

Zendesk

Watch Groups

Checks whether new groups were created.

Zendesk

Watch Organizations

Checks whether new organizations were created.

Zendesk

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Actions

Convercus Loyalty

Assign a Coupon

Assigns an account to a specified coupon.

Convercus Loyalty

Create a Booking

Creates a new booking.

Convercus Loyalty

Create a Membership

Creates a new membership (Link user with account).

Convercus Loyalty

Create an Account

Creates a new account.

Convercus Loyalty

Create an Account Transaction

Creates a new account transaction

Convercus Loyalty

Create an Identifier

Adds an Identifier (card code, external code) for the given Account.

Convercus Loyalty

Create a Transaction

Creates a new transaction

Convercus Loyalty

Create a User

Creates a new user.

Convercus Loyalty

Delete an Account

Deletes an account.

Convercus Loyalty

Delete a User

Deletes a user.

Convercus Loyalty

Get Account Bookings

Retrieve all the bookings for the given account

Convercus Loyalty

Get Account Level

Returns the account level for the specified account.

Convercus Loyalty

Get a Membership

Returns the specific membership.

Convercus Loyalty

Get an Account

Returns the specific account.

Convercus Loyalty

Get a User

Returns a user for the specified id.

Convercus Loyalty

Get Program Rating Levels

Return the list of all program rating levels.

Convercus Loyalty

Get the Account Balance

Returns the account balance for the the specified account.

Convercus Loyalty

Get the Account Balance in Currency

Returns the account balance in EUR for the the specified account.

Convercus Loyalty

Make an API call

Make a raw API call to any Convercus Loyalty endpoint

Convercus Loyalty

Redeem coupon

Redeems a Coupon

Convercus Loyalty

Update Account Rating Level

Updates the rating level for the the specified account.

Convercus Loyalty

Update a Coupon

Updates an existing coupon.

Convercus Loyalty

Update a User

Updates the specified user parameters.

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

Zendesk

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Create a Ticket

Creates a ticket.

Zendesk

Create a Ticket Comment

Creates a ticket comment.

Zendesk

Create or Update an Organization

Creates or updates an organization.

Zendesk

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Zendesk

Create or Update a User

Creates a user.

Zendesk

Delete a Group

Deletes a group.

Zendesk

Delete an Organization

Deletes an organization.

Zendesk

Delete a User

Deletes a user.

Zendesk

Get a Group

Retrieves a group.

Zendesk

Get an Organization

Retrieves an organization.

Zendesk

Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Get a Ticket

Retrieves a ticket.

Zendesk

Get a User

Retrieves a user.

Zendesk

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Make an API Call

Performs an arbitrary authorized API call.

Zendesk

Merge Tickets

Merges tickets into a single ticket.

Zendesk

Permanently Delete a Ticket

Deletes a ticket permanently.

Zendesk

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Zendesk

Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft Delete a Ticket

Soft deletes a ticket.

Zendesk

Update a Group

Updates a group.

Zendesk

Update an Organization

Updates an organization.

Zendesk

Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Update a User

Updates a user.

Zendesk

Upload Attachments

Uploads attachments for future use in a ticket.

Searches

Convercus Loyalty

Get the Account Identifiers

Returns the list of all identifiers for the the specified account.

Convercus Loyalty

Search

Performs a new search based on the given parameters and returns the result.

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

Zendesk

List Groups

Retrieves all groups.

Zendesk

List Organizations

Retrieves all organizations.

Zendesk

List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

Zendesk

List Ticket Custom Field Options

Lists the options of a ticket custom field.

Zendesk

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

List Users

Retrieves all users or a group's users or an organization's users.

Zendesk

Search Anything

Retrieves any kind of object matching your query.

Zendesk

Search Organizations

Searches for an organization that matches the specified criteria.

Zendesk

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Search Users

Searches for a user that matches the specified criteria.

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