Triggers when an agent status has been changed.
Triggers when a conversation status has been changed.
Triggers when a message from a customer has been received.
Triggers when a customer has been created or updated.
Triggers when an outbound message has been sent.
Triggers when a whisper from an agent has been received.
Triggers when a new email is received to be processed according to specified criteria.
Creates a new customer.
Retrieves a customer.
Imports a post into account as if the customer sent an SMS to your account.
Performs an arbitrary authorized API call.
Sends an outbound message to a conversation.
Sends an outbound message to a phone number.
Sends an announcement to a group of contacts.
Sends a new survey.
Updates a customer.
Updates an agent status.
Copies an email or a draft into a selected folder.
Creates a new draft and adds it to a selected folder.
Removes an email or a draft from a selected folder.
Marks an email or a draft in a selected directory as read by setting the "Read" flag.
Marks an email or draft in a selected directory as unread by setting the "Unread" flag.
Modifies labels on the specified email message.
Moves a chosen email or a draft to a selected folder.
Sends a new email.
Create a Customer in Colligso TextIn and get permission (opt-in) for text marketing.
Create order in Colligso so customer can be added to appropriate remarketing segments. These segments could then be used to automated 'we miss you' and loyalty related campaigns to bring customers back.
Send a message (SMS)
Iterates through received attachments.
Searches for agents or lists them all.
Searches for customers or lists them all.