Freshdesk, Botsify, Google Forms, CraftQL, Weather, ShipStation Integrations

Botsify
CraftQL
Freshdesk
Google Forms
Weather
ShipStation
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Triggers

Freshdesk

Watch Tickets

Triggers when a new ticket is created or updated.

Botsify

Botsify Human Help

Triggers when a person talking to Bot needs Human Help

Botsify

Watch Form Submissions

Triggers when a user submits form.

Botsify

Watch New Leads

Triggers when any website bot collects a lead from a user.

Botsify

Watch New Subscribers from Facebook

Triggers when a new user starts talking to your Facebook bot.

Google Forms

Watch responses

Triggers when a new response row is added to a selected worksheet.

ShipStation

Listen for Order Events INSTANT

Receives notifications about new and updated orders.

ShipStation

Listen for Order Events (with Item Info) INSTANT

Receives notifications about new and updated orders (including detailed information about individual items that are part of the order).

ShipStation

Listen for Shipment Events INSTANT

Receives notifications about new shipments. The triggering event for ship notifications is the generation of a shipping label. Marking an order as shipped WILL NOT trigger this webhook.

ShipStation

Listen for Shipment Events (with Item Info) INSTANT

Receives notifications about new shipments, including detailed information about individual items that are part of the shipment. The triggering event for ship notifications is the generation of a shipping label. Marking an order as shipped WILL NOT trigger this webhook.

Actions

Freshdesk

Create a Contact

Creates a new contact.

Freshdesk

Create a Note

Creates a new note.

Freshdesk

Create an Outbound Email

Creates a new outbound email.

Freshdesk

Create a Reply

Creates a new reply to a specific ticket.

Freshdesk

Create a Ticket

Creates a new ticket.

Freshdesk

Delete a Contact

Deletes a contact.

Freshdesk

Delete a Ticket

Deletes a ticket.

Freshdesk

Get a Company

Gets the details of a company.

Freshdesk

Get a Contact

Gets the details of a contact.

Freshdesk

Get an Agent

Gets the details of an agent.

Freshdesk

Get a Ticket

Gets the details of a ticket.

Freshdesk

Update a Contact

Updates an existing contact.

Freshdesk

Update a Ticket

Updates an existing ticket with entered information.

Botsify

Add / Update User Attribute

Use this to create or update bot users attributes

Botsify

Create Story

Creates a new story.

Google Forms

Add a response

Google Forms

Delete a response

Google Forms

Select responses

Returns response rows that match the criteria specified on a selected worksheet.

Google Forms

Update a response

CraftQL

Mutate

Executes a mutation query

CraftQL

Simple

Executes a simple query

Weather

Get current weather

Returns current weather information for a specified location.

Weather

Get daily weather forecast

Returns 1-16 days weather forecast for a specified location.

ShipStation

Add Funds

Adds funds to a carrier account using the payment information on file.

ShipStation

Add Tag to Order

Adds a tag to an order.

ShipStation

Assign User to Order

Assigns a user to an order.

ShipStation

Create Order

Creates a new order.

ShipStation

Create Warehouse

Creates a new warehouse (Ship From Location).

ShipStation

Deactivate Store

Deactivates the specified store.

ShipStation

Delete Order

Removes a selected order from ShipStation's UI. This is a "soft" delete action so the order will still exist in the database, but will be set to "inactive".

ShipStation

Get Carrier

Gets a selected carrier's details.

ShipStation

Get Customer

Gets a selected customer's details.

ShipStation

Get Order

Retrieves a single order from the database.

ShipStation

Get Product

Gets a selected product's details.

ShipStation

Get Store

Gets a selected store's details.

ShipStation

Get Warehouse

Returns details for a selected warehouse (Ship From Location).

ShipStation

Mark an Order as Shipped

Marks an order as shipped without creating a label in ShipStation.

ShipStation

Reactivate Store

Reactivates the specified store.

ShipStation

Refresh Store

Initiates a store refresh.

ShipStation

Remove Tag From Order

Removes a tag from the specified order.

ShipStation

Unassign User from Order

Unassigns a user from an order.

ShipStation

Update Order

Updates an existing order. Only orders in an open status in ShipStation (awaiting_payment, awaiting_shipment, and on_hold) can be updated through this method. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request.

ShipStation

Update Product

Updates an existing product. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request.

ShipStation

Update Store

Updates an existing, active store. Inactive stores cannot be modified via the API. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request.

ShipStation

Update Warehouse

Updates an existing warehouse (Ship From Location). This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request.

ShipStation

Void Label

Voids the specified label by shipmentId.

Searches

Freshdesk

List Contacts

Retrieves a list of all contacts.

Freshdesk

List Conversations

Retrieves a list of all conversations of a ticket.

Freshdesk

List Satisfaction Ratings

Retrieves a list of all satisfaction ratings of a ticket.

Freshdesk

List Tickets

Retrieves a list of all tickets.

Freshdesk

List Time Entries

Retrieves a list of all time entries of a ticket.

CraftQL

Query

Executes a graphQL query against CraftCMS

ShipStation

List Carriers

Lists all carriers

ShipStation

List Customers

Lists all customers.

ShipStation

List Fulfillments

Obtains a list of fulfillments that match the specified criteria. Orders that have been marked as shipped either through the UI or the API will appear in the response as they are considered fulfillments.

ShipStation

List Marketplaces

Lists the marketplaces that can be integrated with ShipStation.

ShipStation

List Orders

Lists all orders for the specified criteria.

ShipStation

List Packages

Retrieves a list of packages for the specified carrier.

ShipStation

List Products

Lists all products.

ShipStation

List Services

Retrieves the list of available shipping services provided by the specified carrier.

ShipStation

List Shipments

Retrieves a list of shipments that match the specified criteria. Only valid shipments with labels generated in ShipStation will be returned in the response. Orders that have been marked as shipped either through the UI or the API will not appear as they are considered external shipments.

ShipStation

List Stores

Retrieves the list of installed stores on the account.

ShipStation

List Tags

Lists all tags defined for this account.

ShipStation

List Users

Lists all users related to a connected account.

ShipStation

List Warehouses

Lists all warehouses (Ship From Locations).