Email, Bitbucket, SingleCase, SugarCRM 7/8, Freshdesk Integrations

Bitbucket
Email
SingleCase
SugarCRM 7/8
Freshdesk
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Triggers

SingleCase

Watch Cases INSTANT

Triggers when a new case is created

SingleCase

Watch Due Dates INSTANT

Triggers when notification is sent

SingleCase

Watch Changes INSTANT

Triggers when user makes changes

SugarCRM 7/8

Watch objects

Triggers when new object in SugarCRM is created or updated.

Freshdesk

Watch tickets

Triggers when a new ticket is created.

Actions

SingleCase

Add Case

Creates a new case

SingleCase

Add Client

Creates a new client in SingleCase

SugarCRM 7/8

Create object

Creates a new object in Sugar CRM.

SugarCRM 7/8

Delete object

Deletes an object by it's ID in Sugar CRM.

SugarCRM 7/8

Get object

Returns an object by it's ID from Sugar CRM.

SugarCRM 7/8

Update object

Update an existing object in Sugar CRM.

Freshdesk

Create a contact

Creates a contact.

Freshdesk

Create a note

Creates a note.

Freshdesk

Create an outbound email

Creates an outbound email.

Freshdesk

Create a reply

Creates a reply to a specific ticket.

Freshdesk

Create a ticket

Creates a new ticket.

Freshdesk

Delete a contact

Deletes a contact.

Freshdesk

Delete a ticket

Deletes a ticket.

Freshdesk

Update a contact

Updates a contact.

Freshdesk

Update a ticket

Updates a ticket with entered information.

Freshdesk

View a company

Retrieves a detail of a company.

Freshdesk

View an agent

Retrieves a detail of an agent.

Searches

SingleCase

Get Cases

Returns a list of cases

SingleCase

Get Clients

Returns a list of clients

SingleCase

Get Countries

Returns a list of countries

SingleCase

Get Users

Returns a list of users

Freshdesk

List all contacts

Lists all contacts.

Freshdesk

List all conversations of a ticket

Lists all conversations of a ticket.

Freshdesk

List all satisfaction ratings of a ticket

Lists all satisfaction ratings of a ticket.

Freshdesk

List all tickets

Lists all tickets.

Freshdesk

List all time entries of a ticket

Lists all time entries of a ticket.

Freshdesk

View a contact

Allows you to view a specific contact.

Freshdesk

View a ticket

Allows you to view a specific ticket

Integrate Email, Bitbucket, SingleCase, SugarCRM 7/8, Freshdesk with these services