Zendesk, Bigin by Zoho CRM Integrations

Bigin by Zoho CRM
Zendesk
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Triggers

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events INSTANT

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

Zendesk

Watch Groups

Checks whether new groups were created.

Zendesk

Watch Organizations

Checks whether new organizations were created.

Zendesk

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Bigin by Zoho CRM

Watch Calls

Triggers when a new call has been created.

Bigin by Zoho CRM

Watch Companies

Triggers when a new company has been created.

Bigin by Zoho CRM

Watch Contacts

Triggers when a new contact has been created.

Bigin by Zoho CRM

Watch Deals

Triggers when a new deal has been created.

Bigin by Zoho CRM

Watch Events

Triggers when a new event has been created.

Bigin by Zoho CRM

Watch Tasks

Triggers when a new task has been created.

Bigin by Zoho CRM

Watch Users

Triggers when a new user has been created.

Actions

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

Zendesk

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Create a Ticket

Creates a ticket.

Zendesk

Create a Ticket Comment

Creates a ticket comment.

Zendesk

Create or Update an Organization

Creates or updates an organization.

Zendesk

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Zendesk

Create or Update a User

Creates a user.

Zendesk

Delete a Group

Deletes a group.

Zendesk

Delete an Organization

Deletes an organization.

Zendesk

Delete a User

Deletes a user.

Zendesk

Get a Group

Retrieves a group.

Zendesk

Get an Organization

Retrieves an organization.

Zendesk

Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Get a Ticket

Retrieves a ticket.

Zendesk

Get a User

Retrieves a user.

Zendesk

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Make an API Call

Performs an arbitrary authorized API call.

Zendesk

Merge Tickets

Merges tickets into a single ticket.

Zendesk

Permanently Delete a Ticket

Deletes a ticket permanently.

Zendesk

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Zendesk

Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft Delete a Ticket

Soft deletes a ticket.

Zendesk

Update a Group

Updates a group.

Zendesk

Update an Organization

Updates an organization.

Zendesk

Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Update a User

Updates a user.

Zendesk

Upload Attachments

Uploads attachments for future use in a ticket.

Bigin by Zoho CRM

Add Tags to Records

Adds selected tags to records of the specified entity. Not available on free plan.

Bigin by Zoho CRM

Create a Call

Creates a new call.

Bigin by Zoho CRM

Create a Company

Creates a new company.

Bigin by Zoho CRM

Create a Contact

Creates a new contact.

Bigin by Zoho CRM

Create a Deal

Creates a new deal.

Bigin by Zoho CRM

Create an Event

Creates a new event.

Bigin by Zoho CRM

Create a Task

Creates a new task.

Bigin by Zoho CRM

Create a User

Creates a new user.

Bigin by Zoho CRM

Delete a Call

Deletes a call.

Bigin by Zoho CRM

Delete a Company

Deletes a company.

Bigin by Zoho CRM

Delete a Contact

Deletes a contact.

Bigin by Zoho CRM

Delete a Deal

Deletes a deal.

Bigin by Zoho CRM

Delete an Event

Deletes an event.

Bigin by Zoho CRM

Delete a Task

Deletes a task.

Bigin by Zoho CRM

Delete a User

Deletes a user.

Bigin by Zoho CRM

Get a Call

Retrieves a call.

Bigin by Zoho CRM

Get a Company

Retrieves a company.

Bigin by Zoho CRM

Get a Contact

Retrieves a contact.

Bigin by Zoho CRM

Get a Deal

Retrieves a deal.

Bigin by Zoho CRM

Get an Event

Retrieves an event.

Bigin by Zoho CRM

Get a Task

Retrieves a task.

Bigin by Zoho CRM

Get a User

Retrieves a user.

Bigin by Zoho CRM

Make an API Call

Performs an arbitrary authorized API call.

Bigin by Zoho CRM

Remove Tags from Records

Removes selected tags from records of the specified entity. Not available on free plan.

Bigin by Zoho CRM

Update a Call

Updates a call.

Bigin by Zoho CRM

Update a Company

Updates a company.

Bigin by Zoho CRM

Update a Contact

Updates a contact.

Bigin by Zoho CRM

Update a Deal

Updates a deal.

Bigin by Zoho CRM

Update an Event

Updates an event.

Bigin by Zoho CRM

Update a Task

Updates a task.

Bigin by Zoho CRM

Update a User

Updates a user.

Searches

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

Zendesk

List Groups

Retrieves all groups.

Zendesk

List Organizations

Retrieves all organizations.

Zendesk

List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

Zendesk

List Ticket Custom Field Options

Lists the options of a ticket custom field.

Zendesk

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

List Users

Retrieves all users or a group's users or an organization's users.

Zendesk

Search Anything

Retrieves any kind of object matching your query.

Zendesk

Search Organizations

Searches for an organization that matches the specified criteria.

Zendesk

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Search Users

Searches for a user that matches the specified criteria.

Bigin by Zoho CRM

List Calls

Retrieves a list of calls.

Bigin by Zoho CRM

List Companies

Retrieves a list of all companies.

Bigin by Zoho CRM

List Contacts

Retrieves a list of contacts.

Bigin by Zoho CRM

List Deals

Retrieves a list of deals.

Bigin by Zoho CRM

List Events

Retrieves a list of events.

Bigin by Zoho CRM

List Tasks

Retrieves a list of tasks.

Bigin by Zoho CRM

List Users

Retrieves a list of users.

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