Triggers when an agent clicks 'Reply'.
Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.
Triggers when a chat is closed in the agent application.
Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.
Triggers when operators get a new call or an existing call change status.
Triggers when a visitor sends an offline message through the chat offline form.
Adds a new datapoint to a user's goal.
Deletes a specified datapoint.
Performs an arbitrary authorized API call.
Updates the information of a specified datapoint.
Returns a list of datapoint objects.