Award Force, JivoChat Integrations

Award Force
JivoChat
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Triggers

JivoChat

Watch Chat Accepted INSTANT

Triggers when an agent clicks 'Reply'.

JivoChat

Watch Chat Assigned INSTANT

Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.

JivoChat

Watch Chat Finished INSTANT

Triggers when a chat is closed in the agent application.

JivoChat

Watch Chat Updated INSTANT

Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.

JivoChat

Watch New Call / Call Status Changed INSTANT

Triggers when operators get a new call or an existing call change status.

JivoChat

Watch Offline Message Sent INSTANT

Triggers when a visitor sends an offline message through the chat offline form.

Actions

Award Force

Create an Entry

Creates a new entry.

Award Force

Create a User

Creates a new user.

Award Force

Make an API Call

Performs an arbitrary authorized API call.

Integrate Award Force, JivoChat with these services