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Checks whether new comments were added to an article.
Checks whether new articles were created.
Checks whether new comments were made on a specified ticket.
Watches specific events configured by the user through Zendesk triggers or automations.
Checks whether new comments were added to a forum post.
Checks whether new forum posts were created.
Checks whether new groups were created.
Checks whether new organizations were created.
Checks whether there are new audits (activity) on a ticket.
Checks whether new tickets were created.
Checks whether new tickets were created in a view.
Checks whether new users were created.
Checks whether new views were created.
Responds to events (contact added, updated, unsubscribed, added to list, removed from list, entered segment and left segment). Will return related contact ID, contact and possibly related list ID or segment ID.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
Creates or updates an organization.
Creates or updates a drop-down ticket field option.
Creates a user.
Deletes a group.
Deletes an organization.
Deletes a user.
Retrieves a group.
Retrieves an organization.
Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a ticket.
Retrieves a user.
Retrieves information related to a user's ticket, topics, subscriptions, etc.
Performs an arbitrary authorized API call.
Merges tickets into a single ticket.
Deletes a ticket permanently.
Removes a dropdown ticket field option.
Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Soft deletes a ticket.
Updates a group.
Updates an organization.
Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Updates a ticket. The update allows for adding a new comment too.
Updates a user.
Uploads attachments for future use in a ticket.
Add contacts to journeys.
Adds a contact to a list.
Add a new list.
Allows you to create or update a contact.
Removes the contact from your database.
Deletes the activity feed of a contact.
Retrieves the given contact record given the contact ID or email.
Retrieves an email campaign's data based on an ID received in the Autopilot Activity Stream.
Checks if a contact belongs to a particular list.
Performs an arbitrary authorized API call.
Removes a contact from a list.
Unsubscribes the contact from receiving emails from your Autopilot Journeys.
Updates the details of a contact. This method will return the contact's ID number.
Retrieves the comments on a ticket.
Retrieves all groups.
Retrieves all organizations.
Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.
Retrieves tickets that were soft deleted.
Lists the options of a ticket custom field.
Retrieves all tickets (except for archived or soft deleted tickets).
Retrieves all users or a group's users or an organization's users.
Retrieves any kind of object matching your query.
Searches for an organization that matches the specified criteria.
Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.
Searches for a user that matches the specified criteria.
Returns a list of your contacts.
Returns a list of all available lists.
Returns a list of all of the contacts which are on this list.
Returns a list of all of the contacts which are on this smart segment.
Returns a list of API Triggers along with the journey name to help you identify the correct one.
Returns a list of all available smart segments.