GatewayAPI SMS, Archive, Zendesk Integrations

Archive
GatewayAPI SMS
Zendesk
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Triggers

Zendesk

Watch Article Comments

Checks whether new comments were added to an article.

Zendesk

Watch Articles

Checks whether new articles were created.

Zendesk

Watch a Ticket's Comments

Checks whether new comments were made on a specified ticket.

Zendesk

Watch Events INSTANT

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Watch Forum Post Comments

Checks whether new comments were added to a forum post.

Zendesk

Watch Forum Posts

Checks whether new forum posts were created.

Zendesk

Watch Groups

Checks whether new groups were created.

Zendesk

Watch Organizations

Checks whether new organizations were created.

Zendesk

Watch Ticket Activity

Checks whether there are new audits (activity) on a ticket.

Zendesk

Watch Tickets

Checks whether new tickets were created.

Zendesk

Watch Tickets in a View

Checks whether new tickets were created in a view.

Zendesk

Watch Users

Checks whether new users were created.

Zendesk

Watch Views

Checks whether new views were created.

Transformers

Archive

Deflate

Compress binary data with Deflate algorithm.

Archive

Gunzip

Decompress a gzip binary data.

Archive

Gzip

Compress binary data using gzip.

Archive

Inflate

Decompress binary data with Inflate algorithm.

Actions

GatewayAPI SMS

Get an SMS Message

Retrieves details of an SMS message. e.g. delivery status

GatewayAPI SMS

Check Account Balance

Retrieves GatewayAPI account balance. Running low? Top-up in your gatewayapi.com account - automated top-up options available.

GatewayAPI SMS

List SMS Prices

Retrieves the SMS prices for over 200 countries available with GatewayAPI. Send your messages all over the world!

GatewayAPI SMS

Make an API Call

Performs an arbitary authorized API call

GatewayAPI SMS

Send an Instant-Charge SMS message

Bill the SMS recipient a selected amount, withdrawn directly from their mobile account. Contact us for full set up.

GatewayAPI SMS

Send an SMS message

Sends an SMS message to a specified group of recipients

GatewayAPI SMS

Send an SMS Message Using any Character or Emoji

Using USC2 encoding, send a text message using any character, symbol, or emoji. All languages available. NOTE: 70 Characters per message

GatewayAPI SMS

Send a Secret SMS Message

Hides the message content from everyone but the recipient. Useful when sending sensitive data.

GatewayAPI SMS

Send a Scheduled SMS Message

Pre-scheduled outgoing SMS messages. Useful for recipients in varying time zones.

Archive

Extract an archive

Extracts files from a ZIP archive.

Zendesk

Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Create a Group

Creates a group.

Zendesk

Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Create a Ticket

Creates a ticket.

Zendesk

Create a Ticket Comment

Creates a ticket comment.

Zendesk

Create or Update an Organization

Creates or updates an organization.

Zendesk

Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Zendesk

Create or Update a User

Creates a user.

Zendesk

Delete a Group

Deletes a group.

Zendesk

Delete an Organization

Deletes an organization.

Zendesk

Delete a User

Deletes a user.

Zendesk

Get a Group

Retrieves a group.

Zendesk

Get an Organization

Retrieves an organization.

Zendesk

Get a Side Conversation

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Get a Ticket

Retrieves a ticket.

Zendesk

Get a User

Retrieves a user.

Zendesk

Get User Related Information

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Make an API Call

Performs an arbitrary authorized API call.

Zendesk

Merge Tickets

Merges tickets into a single ticket.

Zendesk

Permanently Delete a Ticket

Deletes a ticket permanently.

Zendesk

Remove a Ticket Field Option

Removes a dropdown ticket field option.

Zendesk

Reply to a Side Conversation

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft Delete a Ticket

Soft deletes a ticket.

Zendesk

Update a Group

Updates a group.

Zendesk

Update an Organization

Updates an organization.

Zendesk

Update a Side Conversation

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Update a Ticket

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Update a User

Updates a user.

Zendesk

Upload Attachments

Uploads attachments for future use in a ticket.

Aggregators

Archive

Create an archive

Creates a ZIP or TAR archive from received files.

Searches

GatewayAPI SMS

List Received SMS Messages

View all SMS messages received within a chosen timeframe. To learn more about receiving messages on GatewayAPI, speak with our customer support team

GatewayAPI SMS

List Usage Data

Lists usage data about sent SMS messages within a chosen timeframe - e.g. amount sent, which country, & total cost.

Zendesk

List a Ticket's Comments

Retrieves the comments on a ticket.

Zendesk

List Groups

Retrieves all groups.

Zendesk

List Organizations

Retrieves all organizations.

Zendesk

List Side Conversation Events

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

List Side Conversations

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

List Soft Deleted Tickets

Retrieves tickets that were soft deleted.

Zendesk

List Ticket Custom Field Options

Lists the options of a ticket custom field.

Zendesk

List Tickets

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

List Users

Retrieves all users or a group's users or an organization's users.

Zendesk

Search Anything

Retrieves any kind of object matching your query.

Zendesk

Search Organizations

Searches for an organization that matches the specified criteria.

Zendesk

Search Tickets

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Search Users

Searches for a user that matches the specified criteria.