APIWHA, Zammad, Chatfuel Integrations

APIWHA
Zammad
Chatfuel
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Triggers

Chatfuel

JSON Listener INSTANT

Listens for incoming messages from Chatfuel's JSON API plugin. The enclosing scenario has to be run once, in order for user attributes from Chatfuel to become visible and available for mapping.

Actions

Zammad

Get ticket

Retrieves details about a ticket.

Zammad

Get user

Retrieves details about a user.

Zammad

Update a ticket

Updates a ticket.

Chatfuel

Broadcast Message

Sends any block from the bot's structure or sets user attributes.

Chatfuel

JSON Response

Sends a response to the address from which a message was received.

Searches

Zammad

List ticket articles

Retrieves articles of a given ticket.

Zammad

Search tickets

Searches for a ticket.

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