Android, Instagram for Business, IPEX Helpdesk Integrations
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Triggers when a device receives a text message.
Triggers when a device takes a photo.
Triggers when a device connects to a WiFi network.
Triggers when a device disconnects from a WiFi network.
Triggers when you scan a barcode / QR code.
Triggers when you enable Bluetooth on a device.
Triggers when you disable Bluetooth on a device.
Trigger when you push a button.
Triggers when a device registers a completed outgoing call.
Triggers when a device connects to another Bluetooth device.
Triggers when a device disconnects from another Bluetooth device.
Triggers when a device enters or leaves a predefined circle.
Triggers when a device changes its location.
Triggers when a device sends a text message.
Triggers when a device registers an incoming call.
Triggers when a device registers a completed incoming call.
Triggers when a device makes an outgoing call.
Triggers when a new media is added.
Sends a text message.
Uploads a photo to a device.
Closes a browser window on the target device.
Turns off Bluetooth on a device.
Turns off WiFi on a target device.
Turns on Bluetooth on a device.
Turns on WiFi on a target device.
Changes the active ring mode on a device.
Dials a specified number on a device.
Opens a browser window on the target device showing a pre-entered URL.
Opens the phone app on a device and pre-fills a phone number.
Sends a push notification to a selected device.
Takes a photo on a device.
Creates a new comment.
Uploads a photo as a new post.
Creates a reply to a comment.
Uploads a video as a new post.
Downloads media.
Returns details about the media.
Returns data about another Instagram Business or Creator IG User.
Adds a new message (comment) in the ticket.
Adds a tag into user properties.
Adds tag to the ticket.
Adds relation between tickets.
Creates a new customer.
Creates a new anonymous ticket. If the user's email is not registered, the new user account will be created if the ticketing is configured so.
Creates a new user account by administrator.
Creates a new ticket.
Gets customer details.
Gets operator group detail.
Gets user account's detail.
Returns a ticket detail.
Description for customer's fields.
Description for user's account fields.
Gets report of Track Time Records (required version >= 4.14).
Bulk create/update customers. Max bulk size is 500 customers. (required version >= 4.16.0)
Bulk create/update user accounts/contacts. Max bulk size is 100 user accounts. (required version >= 4.16.0)
Updates a customer data via PATCH method. (required version >= 4.16.0)
Updates user account data via PATCH method. (required version >= 4.16.0)
Changes ticket workflow state.
Changes the ticket's submitter. Only operator can do it.
Returns all media files from the album.
Returns media insights.
Returns user insights.
Returns user media.
Returns user stories.
Lists country codes.
Searches customers by filter.
Lists tickets by filter.
Searches user accounts by filter.