Betty Blocks, Android, IPEX Helpdesk Integrations
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Triggers when a device receives a text message.
Triggers when a device takes a photo.
Triggers when a device connects to a WiFi network.
Triggers when a device disconnects from a WiFi network.
Triggers when you scan a barcode / QR code.
Triggers when you enable Bluetooth on a device.
Triggers when you disable Bluetooth on a device.
Trigger when you push a button.
Triggers when a device registers a completed outgoing call.
Triggers when a device connects to another Bluetooth device.
Triggers when a device disconnects from another Bluetooth device.
Triggers when a device enters or leaves a predefined circle.
Triggers when a device changes its location.
Triggers when a device sends a text message.
Triggers when a device registers an incoming call.
Triggers when a device registers a completed incoming call.
Triggers when a device makes an outgoing call.
Creates a record of a specified data model.
Removes a record specified by ID.
Retrieves a single record of a specified data model by record's ID.
Performs an arbitrary authorized API call.
Executes an action specified by ID.
Updates a record specified by ID.
Sends a text message.
Uploads a photo to a device.
Closes a browser window on the target device.
Turns off Bluetooth on a device.
Turns off WiFi on a target device.
Turns on Bluetooth on a device.
Turns on WiFi on a target device.
Changes the active ring mode on a device.
Dials a specified number on a device.
Opens a browser window on the target device showing a pre-entered URL.
Opens the phone app on a device and pre-fills a phone number.
Sends a push notification to a selected device.
Takes a photo on a device.
Adds a new message (comment) in the ticket.
Adds a tag into user properties.
Adds tag to the ticket.
Adds relation between tickets.
Creates a new customer.
Creates a new anonymous ticket. If the user's email is not registered, the new user account will be created if the ticketing is configured so.
Creates a new user account by administrator.
Creates a new ticket.
Gets customer details.
Gets operator group detail.
Gets user account's detail.
Returns a ticket detail.
Description for customer's fields.
Description for user's account fields.
Gets report of Track Time Records (required version >= 4.14).
Bulk create/update customers. Max bulk size is 500 customers. (required version >= 4.16.0)
Bulk create/update user accounts/contacts. Max bulk size is 100 user accounts. (required version >= 4.16.0)
Updates a customer data via PATCH method. (required version >= 4.16.0)
Updates user account data via PATCH method. (required version >= 4.16.0)
Changes ticket workflow state.
Changes the ticket's submitter. Only operator can do it.
Searches for records of a specified data model or lists them all.
Lists country codes.
Searches customers by filter.
Lists tickets by filter.
Searches user accounts by filter.