Teamwork Desk, Airtable Integrations

Airtable
Teamwork Desk
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Triggers

Teamwork Desk

Watch Events INSTANT

Triggers when an event related to tickets, customers, agents, threads or inboxes, is occured according to your settings in your Teamwork Desk.

Airtable

Watch Records

Returns all newly created or updated records in a view (requires "Created Time" or "Last Modified Time" fields).

Airtable

Watch Responses INSTANT

Triggers when a new response is submitted.

Actions

Teamwork Desk

Add Reply To Ticket

Adds a reply to the ticket.

Teamwork Desk

Create Category

Creates a new category within a site.

Teamwork Desk

Create Customer

Creates a new customer.

Teamwork Desk

Create Helpdocs Site

Creates a new helpdocs site.

Teamwork Desk

Create Inbox

Creates a new inbox.

Teamwork Desk

Create Ticket

Creates a new ticket.

Teamwork Desk

Delete Article

Deletes an article.

Teamwork Desk

Delete Category

Deletes a category within a site.

Teamwork Desk

Delete Customer

Deletes a customer.

Teamwork Desk

Delete Helpdocs Site

Deletes a helpdocs site.

Teamwork Desk

Delete Inbox

Deletes an inbox.

Teamwork Desk

Delete Ticket

Deletes a ticket

Teamwork Desk

Get Article

Gets the details of an article.

Teamwork Desk

Get Customer

Gets the details of a customer.

Teamwork Desk

Get Helpdocs Site

Gets the details of a helpdocs site.

Teamwork Desk

Get Inbox

Gets the details of an inbox.

Teamwork Desk

Get Ticket

Gets the details of a ticket.

Teamwork Desk

Make an API Call

Performs an arbitrary authorized API call.

Teamwork Desk

Update Article

Updates an article.

Teamwork Desk

Update Category

Updates a category within a site.

Teamwork Desk

Update Customer

Updates a customer.

Teamwork Desk

Update Helpdocs Site

Updates a helpdocs site.

Teamwork Desk

Update Ticket

Updates a ticket.

Airtable

Create a Record

Creates a new record in Airtable.

Airtable

Delete a Record

Deletes a record by its ID.

Airtable

Get a Record

Retrieves a single record by its ID.

Airtable

Make an API Call

Performs an arbitrary authorized API call.

Airtable

Update a Record

Updates a record by its ID.

Airtable

Upsert a Record

Creates new or updates an existing record.

Searches

Teamwork Desk

List Articles

Retrieves a list of all articles within a category or site.

Teamwork Desk

List Categories

Retrieves a list of all categories within a helpdocs site.

Teamwork Desk

List Customers

Retrieves a list of all customers.

Teamwork Desk

List Helpdocs Sites

Retrieves a list of all helpdocs sites.

Teamwork Desk

List Inboxes

Retrieves a list of all inboxes.

Teamwork Desk

List Tickets

Retrieves a list of all tickets.

Airtable

Search Records

Searches for specific records or returns all records.

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