Airtable, Sonar Integrations

Airtable
Sonar
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Triggers

Airtable

Watch Records

Returns all newly created or updated records in a view (requires "Created Time" or "Last Modified Time" fields).

Airtable

Watch Responses INSTANT

Triggers when a new response is submitted.

Sonar

Watch Customer State Changed INSTANT

Triggers when a state of customer has changed.

Sonar

Watch New Assigned Message INSTANT

Triggers when getting the new assigned message.

Sonar

Watch New Customer INSTANT

Triggers when a new customer has been created.

Sonar

Watch New Outbound Message INSTANT

Triggers when getting the outbound message.

Sonar

Watch New Unassigned Message INSTANT

Triggers when getting the new unassigned message.

Sonar

Watch Tag Added to a Message INSTANT

Triggered when the tag has been added to the message.

Sonar

Watch Tag Removed from a Message INSTANT

Triggers when the tag has been removed from the message.

Actions

Airtable

Create a Record

Creates a new record in Airtable.

Airtable

Delete a Record

Deletes a record by its ID.

Airtable

Get a Record

Retrieves a single record by its ID.

Airtable

Make an API Call

Performs an arbitrary authorized API call.

Airtable

Update a Record

Updates a record by its ID.

Airtable

Upsert a Record

Creates new or updates an existing record.

Sonar

Append Tag to an Existing Message

Appends tag to an existing message.

Sonar

Close a Customer

Closes a customer.

Sonar

Create / Update a Customer

Creates or updates a customer.

Sonar

Delete a Customer Property

Deletes a customer property.

Sonar

Get a Customer

Gets a customer.

Sonar

Make an API Call

Performs an arbitrary authorized API call.

Sonar

Send a Campaign

Sends a campaign.

Sonar

Send a Message

Sends a message.

Sonar

Unassign Agent from a Customer

Unassigns agent from a customer.

Searches

Airtable

Search Records

Searches for specific records or returns all records.

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