Airtable, JivoChat Integrations

Airtable
JivoChat
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Triggers

Airtable

Watch Records

Returns all newly created or updated records in a view (requires "Created Time" or "Last Modified Time" fields).

Airtable

Watch Responses INSTANT

Triggers when a new response is submitted.

JivoChat

Watch Chat Accepted INSTANT

Triggers when an agent clicks 'Reply'.

JivoChat

Watch Chat Assigned INSTANT

Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.

JivoChat

Watch Chat Finished INSTANT

Triggers when a chat is closed in the agent application.

JivoChat

Watch Chat Updated INSTANT

Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.

JivoChat

Watch New Call / Call Status Changed INSTANT

Triggers when operators get a new call or an existing call change status.

JivoChat

Watch Offline Message Sent INSTANT

Triggers when a visitor sends an offline message through the chat offline form.

Actions

Airtable

Create a Record

Creates a new record in Airtable.

Airtable

Delete a Record

Deletes a record by its ID.

Airtable

Get a Record

Retrieves a single record by its ID.

Airtable

Make an API Call

Performs an arbitrary authorized API call.

Airtable

Update a Record

Updates a record by its ID.

Airtable

Upsert a Record

Creates new or updates an existing record.

Searches

Airtable

Search Records

Searches for specific records or returns all records.

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