Airtable, Microsoft 365 Excel, Help Scout Integrations

Airtable
Help Scout
Microsoft 365 Excel
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Triggers

Airtable

Watch Records

Returns all newly created or updated records in a view (requires "Created Time" or "Last Modified Time" fields).

Airtable

Watch Responses INSTANT

Triggers when a new response is submitted.

Microsoft 365 Excel

Watch Table Rows

Triggers when a new row is added to a table.

Microsoft 365 Excel

Watch Workbooks

Triggers when a workbook is created.

Microsoft 365 Excel

Watch Worksheet Rows

Triggers when a new row is added to a worksheet.

Help Scout

Watch Conversations INSTANT

Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).

Help Scout

Watch Customers INSTANT

Triggers when a customer is created.

Help Scout

Watch Satisfaction Rating INSTANT

Triggers when a satisfaction rating is received.

Actions

Airtable

Create a Record

Creates a new record in Airtable.

Airtable

Delete a Record

Deletes a record by its ID.

Airtable

Get a Record

Retrieves a single record by its ID.

Airtable

Make an API Call

Performs an arbitrary authorized API call.

Airtable

Update a Record

Updates a record by its ID.

Airtable

Upsert a Record

Creates new or updates an existing record.

Microsoft 365 Excel

Add a Table

Adds a new table.

Microsoft 365 Excel

Add a Table Column

Adds a new table column.

Microsoft 365 Excel

Add a Table Row

Adds a new table row.

Microsoft 365 Excel

Add a Worksheet

Adds a new worksheet to a workbook.

Microsoft 365 Excel

Add a Worksheet Row

Adds a new worksheet row.

Microsoft 365 Excel

Add/Update a Table Row (Advanced)

Adds or updates a table row.

Microsoft 365 Excel

Add/Update a Worksheet Row (Advanced)

Adds or Updates a worksheet row.

Microsoft 365 Excel

Delete a Table

Deletes a table.

Microsoft 365 Excel

Delete a Worksheet Row

Deletes a worksheet row.

Microsoft 365 Excel

Delete a Worksheet Row (Advanced)

Deletes a worksheet row.

Microsoft 365 Excel

Download a Workbook

Downloads the content of a specified Excel workbook.

Microsoft 365 Excel

Get a Table

Gets the metadata of a specified table.

Microsoft 365 Excel

Make an API Call

Performs an arbitrary authorized API call.

Microsoft 365 Excel

Update a Table

Updates an existing table.

Microsoft 365 Excel

Update a Table Column

Updates an existing table column.

Microsoft 365 Excel

Update a Worksheet Row

Updates an existing worksheet row.

Help Scout

Create a Conversation

Creates a conversation in a mailbox with at least one thread.

Help Scout

Create a Customer

Creates a new customer.

Help Scout

Create a Chat Handle

Creates a new chat handle for an existing customer.

Help Scout

Create an Email

Creates a new email for an existing customer

Help Scout

Create a Phone

Creates a new phone number for an existing customer.

Help Scout

Create a Social Profile

Creates a new social profile for an existing customer.

Help Scout

Create a Thread

Creates a new thread of chat, customer, note, phone, and reply.

Help Scout

Create a Website

Creates a new website for an existing customer.

Help Scout

Create/Update an Address

Creates or updates an address for an existing customer.

Help Scout

Delete a Conversation

Deletes a conversation.

Help Scout

Delete a Chat Handle

Deletes a chat handle of a customer.

Help Scout

Delete an Address

Deletes an address of a customer.

Help Scout

Delete an Email

Deletes an email of a customer.

Help Scout

Delete a Phone

Deletes a phone number of a customer.

Help Scout

Delete a Website

Deletes a website of a customer.

Help Scout

Delete Social Profile

Deletes a social profile of a customer.

Help Scout

Get a Conversation

Gets information about a conversation by ID.

Help Scout

Get a Customer

Gets information about a mailbox by ID.

Help Scout

Get a Mailbox

Gets information about a mailbox by ID.

Help Scout

Get an Address

Gets the address of a customer with a given ID.

Help Scout

Make an API Call

Performs an arbitrary authorized API call.

Help Scout

Update a Conversation

Updates conversation data.

Help Scout

Update a Customer

Updates customer data.

Help Scout

Update a Chat Handle

Updates a chat handle of a customer.

Help Scout

Update an Email

Updates an email of a customer.

Help Scout

Update a Phone

Updates a phone number of a customer.

Help Scout

Update a Social Profile

Updates a social profile of a customer.

Help Scout

Update a Thread

Updates an existing thread.

Help Scout

Update a Website

Updates a website of a customer.

Help Scout

Update Customer Properties

Updates customer properties.

Searches

Airtable

Search Records

Searches for specific records or returns all records.

Microsoft 365 Excel

List Table Rows

Retrieves a list of all table rows in a workbook.

Microsoft 365 Excel

List Tables

Retrieves a list of all table objects.

Microsoft 365 Excel

List Worksheet Rows

Retrieves a list of worksheet rows.

Microsoft 365 Excel

List Worksheets

Retrieves a list of worksheet objects.

Microsoft 365 Excel

Retrieve Data

Retrieves data for a given range.

Microsoft 365 Excel

Search Workbooks

Searches for Excel workbooks.

Help Scout

List Conversations

Lists and filters all conversations.

Help Scout

List Customers

Lists and filters all customers

Help Scout

List Emails

Gets a list of customer email addresses.

Help Scout

List Chat Handles

Gets a list of chat handles for a given customer.

Help Scout

List Mailboxes

Gets a list of the mailboxes.

Help Scout

List Mailbox Folders

Gets a list of mailbox folders.

Help Scout

List Tags

Gets a list of tags.

Help Scout

List Threads

Gets a list of threads.