Airtable, Freshchat Integrations

Airtable
Freshchat
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Triggers

Airtable

Watch Records

Returns all newly created or updated records in a view (requires "Created Time" or "Last Modified Time" fields).

Airtable

Watch Responses INSTANT

Triggers when a new response is submitted.

Freshchat

Watch Events INSTANT

Triggers when a following event has occured (message creation & conversation reopen, assignment and resolution).

Actions

Airtable

Create a Record

Creates a new record in Airtable.

Airtable

Delete a Record

Deletes a record by its ID.

Airtable

Get a Record

Retrieves a single record by its ID.

Airtable

Make an API Call

Performs an arbitrary authorized API call.

Airtable

Update a Record

Updates a record by its ID.

Airtable

Upsert a Record

Creates new or updates an existing record.

Freshchat

Create a Conversation

Creates a conversation object with bulk messages based on the specified conversation information.

Freshchat

Create a User

Creates a new user.

Freshchat

Get a Conversation

Gets the metadata of a specified conversation.

Freshchat

Get an Agent

Gets the metadata of a specified agent.

Freshchat

Get a Report

Gets a report of csv file by links.

Freshchat

Make an API Call

Performs an arbitrary authorized API call.

Freshchat

Send a Message to a Conversation

Sends a reply message to a conversation.

Freshchat

Update a Conversation Status

Updates an existing conversation status.

Freshchat

Update an Agent

Updates an existing agent.

Searches

Airtable

Search Records

Searches for specific records or returns all records.

Freshchat

List Agents

Retrieves a list of all agents configured by the business that uses Freshchat.

Freshchat

List Groups

Retrieves a list of all groups configured by the business that uses Freshchat.

Freshchat

List Channels

Retrieves a list of all channels configured by the business that uses Freshchat.

Integrate Airtable, Freshchat with these services