List of sub-processors

(Last revised: January 25th, 2022)

Please note that the data is hosted on servers owned and managed by Integromat.


The servers are located in a data center in Prague, the Czech Republic. 


Sub-processor name and processing locationDescription of processing 
Freshdesk, Inc., San Francisco, California, USA
  • Hosting location: Germany (Frankfurt)
  • Operation of Support Ticketing Tool 
Userflow, Inc., San Francisco, California, USA
  • Hosting location: USA (Google Cloud Platform) 
  • Customer engagement tool, User experience - onboarding process (pop-ups, messaging, etc)
Peaberry Software, Inc., Beaverton, Oregon, USA 
  • Hosting location: USA 
  • Customer engagement tool (Customer.io) for automated messaging, incl. onboarding emails
Candu, Inc., Walnut, California, USA
  • Hosting location: USA 
  • Customer engagement tool, "Native" user experience (e.g. resource center)
MongoDB Limited, Dublin, Ireland
  • Hosting location for EU customers: Germany (Frankfurt), Ireland (Dublin)
  • Hosting location for non-EU customers: United States (North Virginia)
  • Cloud-based database used by customers for scenarios creation
Our applicable Affiliates:
  • Integromat s.r.o., Czech Republic
  • Celonis SE, Germany 
  • Celonis Deutschland GmbH, Germany
  • Celonis, Inc., United States
  • Celonis Ltd., United Kingdom
  • Celonis SAS, France
  • Celonis Schweiz GmbH, Switzerland
  • Celonis India Privat Ltd., India 
  • General support of Services through personnel of
    such Affiliate
  • Customer Support is mainly provided by personnel of the Integromat entity in the Czech Republic 


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