LiveChat
With LiveChat modules in Make, you can watch incoming chats and when chats are deactivated, watch users added or removed from chats, watch when threads are tagged or untagged in your LiveChat account.
To use the LiveChat modules, you must have a LiveChat account. You can create an account at accounts.livechat.com/.
Refer to the LiveChat API documentation for a list of available endpoints.
Prerequisites
To establish the connection, you must:
To create a LiveChat custom application and retrieve your client credentials:
- Click Build App.
- Fill in an App name.
- For Product, choose LiveChat.
- Choose your Infrastructure. You must choose Repository to use Deployment as well.
- Choose your hosting service for Repository and, if necessary, for your deployment service.
- Click Create App.
- Within the app, in the left navigation, click App Authorization.
- Copy your Client ID and Client Secret values and store them in a safe place.
- Add the following for Redirect URI allow list: https://www.integromat.com/oauth/cb/app
For Access scopes, add the scopes you will need. The following scopes should cover any needs you may have, though your use may vary.
You will use these values in the Client ID and <Client Secret fields in Make.
To establish the connection in Make:
- Optional: Enter a name for the webhook in the Webhook name field.
- Click Create a connection.
- Optional: In the Connection name field, enter a name for the connection.
- In the Client ID and Client Secret fields, center the values copied above.
- Click Save.
- If prompted, authenticate your account and confirm access.
You have successfully established the connection. You can now edit your and add more LiveChat modules. If your connection requires reauthorization at any point, follow the connection renewal steps here.